This topic

Max Observed Downstream Speed

fabienauclair — Sun, 21 Mar 2021 19:37:19 GMT

Hi.

My broadband speed( infinity 2) has been steadily slowing down. Going from 61 mb/s a month ago to 39.9 mb/s and I have been stuck at that speed since then. My current speed matches the Max Observed Downstream Speed from the broadband checker site. Microfilter is new and quiet line is clean. Router software is up to date and functioning well. I would expect the speed to improve and get back to early sixties mb/s. Why is this not happening? Thank you.

Re: Max Observed Downstream Speed

imjolly — Sun, 21 Mar 2021 19:46:19 GMT

in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information .

Is the hub dropping connection ? Often?

enter your phone number and post results remember to delete number https://www.broadbandchecker.btwholesale.com/#/ADSL

Someone may then be able to offer help/assistance/suggestions to your problem

Re: Max Observed Downstream Speed

fabienauclair — Sun, 21 Mar 2021 20:12:32 GMT

Hi. The hub never drops connection.

Please see below screenshots.

Thank you.

Re: Max Observed Downstream Speed

licquorice — Sun, 21 Mar 2021 20:30:08 GMT

Has your download speed definitely been steadily dropping or did it drop to 40M suddenly at once?

Are you sure your line isn't dropping, that looks like you are using a TP Link device, the uptime shown by the router is not DSL uptime, it is device uptime.

Re: Max Observed Downstream Speed

fabienauclair — Sun, 21 Mar 2021 20:50:17 GMT

It has been steadily slowing down, not a huge drop.i had a power cut 4 weeks ago and I rebooted the router last week .

Re: Max Observed Downstream Speed

imjolly — Sun, 21 Mar 2021 22:16:47 GMT

Have you tried using the test socket with a filter to see if that helps your connection

I have the same thoughts as @licquorice that your connection has been dropping and as the tplink does not appear show internet connection time just system uptime you cannot see drop unless happens when in use

The high noise margin and the apparent fixed 40mb speed suggests banded profile by the DLM