This topic

Sync speed going down

pjones — Sat, 27 Mar 2021 08:00:51 GMT

Hello,

A good couple of months ago my line was getting constant sync speed around 52000/15000 with almost full download speed.

For couple of weeks my sync speed was going down every day and it stopped on around 45900/16000

The connection speed is 43900/9995.

I connectee my router to master socket and it didnt help at all.

Do i need a dlm reset in order to improve the situation.

I did a quiet line test and it was dead silent why did my speed went down?

Cheers

Re: Sync speed going down

pippincp — Sat, 27 Mar 2021 08:44:48 GMT

Enter your phone number here and post the result.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Remove your number but leave the exchange and cab.

Re: Sync speed going down

imjolly — Sat, 27 Mar 2021 10:05:06 GMT

there is no internet connection time shown in the stats you posted so are you having problems with your internet connection dropping? often?

even your attainable figure from your stats is less then the connection speeds you say you had previously. have you tried the test socket? are you connected to master socket just now?

Re: Sync speed going down

pjones — Sat, 27 Mar 2021 11:11:14 GMT

Thanks for coming back to me.

I had connected the router to test socket, it was there for 12 hours or so but it didnt make any difference.

Router/connection is very stable usually without any drops for weeks.

I now put it back to my slave socket.

Please find the screenshot of stats here

Wester hailes, cabinet 2

https://ibb.co/xHzg4Rk

Re: Sync speed going down

imjolly — Sat, 27 Mar 2021 11:44:43 GMT

did you actually connect to test socket or just the master socket - test socket requires the removal of the master faceplate and use of a filter

your move back to 'slave' socket has dropped your up speed from yesterday at 16mb down to 10mb

there is nothing in stats which shows dsl connection time

can you when posting information post here instead of links elsewhere as make much easier to follow - use camera icon

Re: Sync speed going down

pjones — Sat, 27 Mar 2021 13:37:10 GMT

I indeed removed faceplate, connected filter and run the router from test socket for 12 hours.

This morning i connected the router back to my slave socket as there was no change in stats.

It appears upload is at max but download underperforms.

Im on 50/10 connection I think its calld fibre 1.

Sorry for some reason i couldnt attach, i was getting an error that attachments exceed 333kb hence i used hosting service

Re: Sync speed going down

pjones — Sat, 27 Mar 2021 17:20:55 GMT

Sync started going down again probably soon will climb up to 46000

Re: Sync speed going down

imjolly — Sat, 27 Mar 2021 17:59:04 GMT

Your connection speed is still the same as it was in your initial post 43983kbps

Re: Sync speed going down

pjones — Sat, 27 Mar 2021 18:55:08 GMT

My connection speed couple of months ago was close to 50,now only 43995. Not to mention that sync speed keeps going down, if this is a case my actual connection will never go up.

Re: Sync speed going down

pjones — Sun, 28 Mar 2021 08:25:21 GMT

The speed continues to go down, at the moment its 45500 with DSL uninterrupted connection of 23hrs

By an intrest checked what could i achieve if i signed upnfor talktalk 67mbs and according to them i will be getting only 38mbs.

Surely something not right here

Re: Sync speed going down

imjolly — Sun, 28 Mar 2021 09:41:58 GMT

your connection speed has remained constant since your first post but your attainable speed which I think you keep referring to as sync speed will fluctuate up and down and that is normal - mine does daily

Re: Sync speed going down

pjones — Sun, 28 Mar 2021 14:26:21 GMT

Fair enough but why atainable speed couple of months ago was around 55000-54000, 1 week ago it was 49000 and now 45000.

It appears that ip profile is 42500 only

How do i get it increased please.

Re: Sync speed going down

imjolly — Sun, 28 Mar 2021 14:30:11 GMT

your profile is based on connection speed not attainable so that has not changed since you posted initially as conenction speed is still the same

have you checked for line noise dial 17070 option 2 should be silent and best with corded phone using test socket

Re: Sync speed going down

pjones — Sun, 28 Mar 2021 15:33:25 GMT

Thanks for coming back to me, there is no noise on the line.

Re: Sync speed going down

pjones — Sun, 28 Mar 2021 17:49:54 GMT

Looks like my speed is going down the drain too

Re: Sync speed going down

pippincp — Sun, 28 Mar 2021 18:01:17 GMT

That looks like a wireless speed too.

Re: Sync speed going down

pjones — Sun, 28 Mar 2021 18:19:09 GMT

I used to use drytek router and the attainable speed was 77000 with sync speed 55000 - i found an old scrernshot from jan 2020.

what the hell has happend that an attainable speed is now 45000?

Re: Sync speed going down

imjolly — Sun, 28 Mar 2021 18:35:45 GMT

Which master socket do you have?

You say you moved after 12hrs from test socket back to slave socket which dropped up speed as I said what do you mean by slave socket?

Re: Sync speed going down

pjones — Sun, 28 Mar 2021 19:39:07 GMT

I have nr 2 master socket and cable going around the house to slave socket.

I had my router connected to my slave socket for last couple of years. When i noticed that attainable speed is dropping i moved my router and connected to the test socket on the master socket to take out of equation wiring issue.

For 12 hours when the router was connected to the test socket the situation didnt improve and it kept going down so i decided to put the router back on my slave socket.

Re: Sync speed going down

imjolly — Mon, 29 Mar 2021 09:01:45 GMT

you should not have 2 master socket on the one phone line- only 1 can be the actual master and that is one that is connected to the incoming openreach cable