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Wifi dropping speed after upgrade

Rowley1 — Fri, 02 Apr 2021 07:11:57 GMT

Hi. I'm having alot of issues with my WiFi speed dropping after an upgrade from fibre 2 to fibre 100 speed is not holding at all I'm actually receiving worse speeds than I did with fibre 2. I had the upgrade 7 days ago bt have completed a manual reset in the call centre but this has not settled my WiFi speed. I have fttp installed does it take time for the line to settles after an upgrade?

Re: Wifi dropping speed after upgrade

licquorice — Fri, 02 Apr 2021 07:56:48 GMT

No ISP guarantees WiFi speed, there are too many variables. What speed are you getting when connected by Ethernet?

FTTP broadband speed doesn't require any time to 'settle'.

Re: Wifi dropping speed after upgrade

Ethelrobinson — Fri, 02 Apr 2021 10:29:39 GMT

Have you tried bypassing the router completely with one device and seeing if it exhibits similar behavior?

Re: Wifi dropping speed after upgrade

Rowley1 — Fri, 02 Apr 2021 10:39:25 GMT

Thanks for that will plug the laptop up to it later I ilam getting good line speed according to bt just a terrible speed from the router which fluctuates alot at low speed. Cant understand how I was getting a better speed on a lower speed service and now paying for higher speed and getting a worse service the mind boggles lol.

Re: Wifi dropping speed after upgrade

licquorice — Fri, 02 Apr 2021 10:42:45 GMT

The speed of your WiFi is independent of your broadband speed. Have you tried changing channels?