https://community.bt.com/t5/Archive-Staging/Service-down-Los-orange/m-p/2156797#M1214906 <P>Ive had nothing but praise for bt last ren months of my fttp rock soild today Los light is orange.&nbsp;<BR />Rang support gave me status line number nd nothing in it fir my area bt399yy can anyone tell me here what the fault is&nbsp;</P><P>&nbsp;</P><P>Bill is up to date&nbsp;</P><P>&nbsp;</P> Thu, 22 Apr 2021 14:31:33 GMT david39ni 2021-04-22T14:31:33Z https://community.bt.com/t5/Archive-Staging/Service-down-Los-orange/m-p/2156797#M1214906 <P>Ive had nothing but praise for bt last ren months of my fttp rock soild today Los light is orange.&nbsp;<BR />Rang support gave me status line number nd nothing in it fir my area bt399yy can anyone tell me here what the fault is&nbsp;</P><P>&nbsp;</P><P>Bill is up to date&nbsp;</P><P>&nbsp;</P> Thu, 22 Apr 2021 14:31:33 GMT https://community.bt.com/t5/Archive-Staging/Service-down-Los-orange/m-p/2156797#M1214906 david39ni 2021-04-22T14:31:33Z https://community.bt.com/t5/Archive-Staging/Service-down-Los-orange/m-p/2156798#M1214907 <P>If the LOS led is lit, you have no optical signal. LOS = loss of signal.</P> <P>Have you disturbed the optical connector?</P> <P>Have any of your neighbours got a similar problem?</P> Thu, 22 Apr 2021 14:39:22 GMT https://community.bt.com/t5/Archive-Staging/Service-down-Los-orange/m-p/2156798#M1214907 licquorice 2021-04-22T14:39:22Z