https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161685#M1215529 <P>When my fibre broadband (gfast) was installed about a month ago the &nbsp;data rate was over 311Mbps. Recently it has started to deteriorate. The maximum data rate was 285 on 3/5 and is now down to 271 on 14/5. I did a silent line test and there is some crackling. I have attached the stats from the router and BT wholesale checker. Any suggestions?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="124E4741-6AD5-4AB6-BBF9-CC212B8C6610.png" style="width: 828px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73135i90814A4F2A0672A0/image-size/medium?v=v2&amp;px=400" role="button" title="124E4741-6AD5-4AB6-BBF9-CC212B8C6610.png" alt="124E4741-6AD5-4AB6-BBF9-CC212B8C6610.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="31C44CBB-C8EC-4230-AB5C-1670EC2E38B7.jpeg" style="width: 1426px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73137i3A328C918468D491/image-size/medium?v=v2&amp;px=400" role="button" title="31C44CBB-C8EC-4230-AB5C-1670EC2E38B7.jpeg" alt="31C44CBB-C8EC-4230-AB5C-1670EC2E38B7.jpeg" /></span></P><P> </P><P> </P> Fri, 14 May 2021 17:49:59 GMT AlexMybroadbande 2021-05-14T17:49:59Z https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161685#M1215529 <P>When my fibre broadband (gfast) was installed about a month ago the &nbsp;data rate was over 311Mbps. Recently it has started to deteriorate. The maximum data rate was 285 on 3/5 and is now down to 271 on 14/5. I did a silent line test and there is some crackling. I have attached the stats from the router and BT wholesale checker. Any suggestions?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="124E4741-6AD5-4AB6-BBF9-CC212B8C6610.png" style="width: 828px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73135i90814A4F2A0672A0/image-size/medium?v=v2&amp;px=400" role="button" title="124E4741-6AD5-4AB6-BBF9-CC212B8C6610.png" alt="124E4741-6AD5-4AB6-BBF9-CC212B8C6610.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="31C44CBB-C8EC-4230-AB5C-1670EC2E38B7.jpeg" style="width: 1426px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73137i3A328C918468D491/image-size/medium?v=v2&amp;px=400" role="button" title="31C44CBB-C8EC-4230-AB5C-1670EC2E38B7.jpeg" alt="31C44CBB-C8EC-4230-AB5C-1670EC2E38B7.jpeg" /></span></P><P> </P><P> </P> Fri, 14 May 2021 17:49:59 GMT https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161685#M1215529 AlexMybroadbande 2021-05-14T17:49:59Z https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161694#M1215530 <P>Report the noisy line and get the fault fixed.</P> Fri, 14 May 2021 18:21:30 GMT https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161694#M1215530 licquorice 2021-05-14T18:21:30Z https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161696#M1215531 <P>I phoned support and they said that tests came back negative for any fault on the telephone line&nbsp;</P> Fri, 14 May 2021 18:23:58 GMT https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161696#M1215531 AlexMybroadbande 2021-05-14T18:23:58Z https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161697#M1215532 <P>Report it as a phone fault, noisy line.</P> Fri, 14 May 2021 18:26:55 GMT https://community.bt.com/t5/Archive-Staging/Deteriorating-broadband-speeds/m-p/2161697#M1215532 licquorice 2021-05-14T18:26:55Z