This topic https://community.bt.com/t5/Archive-Staging/BT-Wholesale-Speedtest-Additional-Diagnostic-Not-Working/m-p/2162010#M1215581 <P>Using&nbsp;<A href="https://www.speedtest.btwholesale.com/" target="_blank"><SPAN>https://www.speedtest.btwholesale.com&nbsp;</SPAN></A> Additional Diagnostic used to show the IP Profile on a connection.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Now it &nbsp;just hangs with 4 spinning circles as shown below. Tried with 2 different browsers with same result. &nbsp; Is anyone&nbsp;having the same problem and &nbsp;can anyone explain why the download speed shown is 122.72 when I’m on a an 80/20 service?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-05-16 at 16.59.49.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73157i1B60A376836FB8EF/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2021-05-16 at 16.59.49.png" alt="Screenshot 2021-05-16 at 16.59.49.png" /></span></P><P> </P> Sun, 16 May 2021 16:29:36 GMT B8ssist 2021-05-16T16:29:36Z BT Wholesale Speedtest Additional Diagnostic Not Working https://community.bt.com/t5/Archive-Staging/BT-Wholesale-Speedtest-Additional-Diagnostic-Not-Working/m-p/2162010#M1215581 <P>Using&nbsp;<A href="https://www.speedtest.btwholesale.com/" target="_blank"><SPAN>https://www.speedtest.btwholesale.com&nbsp;</SPAN></A> Additional Diagnostic used to show the IP Profile on a connection.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Now it &nbsp;just hangs with 4 spinning circles as shown below. Tried with 2 different browsers with same result. &nbsp; Is anyone&nbsp;having the same problem and &nbsp;can anyone explain why the download speed shown is 122.72 when I’m on a an 80/20 service?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-05-16 at 16.59.49.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73157i1B60A376836FB8EF/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2021-05-16 at 16.59.49.png" alt="Screenshot 2021-05-16 at 16.59.49.png" /></span></P><P> </P> Sun, 16 May 2021 16:29:36 GMT https://community.bt.com/t5/Archive-Staging/BT-Wholesale-Speedtest-Additional-Diagnostic-Not-Working/m-p/2162010#M1215581 B8ssist 2021-05-16T16:29:36Z