This topic

Moving from Hub 1 to Hub 2

Su1994 — Mon, 31 May 2021 12:47:59 GMT

Have been looking at deals. The current deals Im being offered include things I dont need like a mesh/complete wifi - Ive already got it sorted out. I would get a load of new kit but no increase in speed as still not available in my area. BT have said that I could move from Hub 1 to Hub 2 eg: I could purchase a hub 2 as a one off charge. Their view is that it would make the current system more reliable. I can get a Hub 2 for around £70.

I was just wondering if anyone has gone down this route and if so, was it easy? and was it worth it?

Look forward to hearing from you

Re: Moving from Hub 1 to Hub 2

VeteranISPUser — Mon, 31 May 2021 13:01:36 GMT

@Su1994wrote:
I can get a Hub 2 for around £70.

Hi @Su1994 I never knew that they did a gold plated one 😀. If you don’t want to split the 2.4 GHz and 5 GHz bands and have something that connects with the My BT App and feel the need to have the latest router then go for it. The old SH1 (HH6) is much more reliable especially if you split the bands. Personally I would never pay more than £20 for a SH2.

Re: Moving from Hub 1 to Hub 2

imjolly — Mon, 31 May 2021 13:12:50 GMT

@Su1994

if your existing setup is working well for you then don't change - it won't give you any increase in connection speed

'if it's not broke don't fix it'

Re: Moving from Hub 1 to Hub 2

licquorice — Mon, 31 May 2021 13:33:56 GMT

Their view is that they are going to squeeze some more money from you, don't bother, the hub2 won't be any more reliable than your current hub1.

Re: Moving from Hub 1 to Hub 2

Su1994 — Tue, 01 Jun 2021 13:33:36 GMT

Thank you . This was basically the answer I came to in my head, just wanted to check I wasn't off kilter in my thinking

Re: Moving from Hub 1 to Hub 2

Su1994 — Tue, 01 Jun 2021 13:35:11 GMT

thank you. Too be honest it works fine. I also hate the idea of a long conversation with BT if I change the set up

Re: Moving from Hub 1 to Hub 2

Su1994 — Tue, 01 Jun 2021 13:35:51 GMT

Thanks for your help.

Re: Moving from Hub 1 to Hub 2

matelodave — Tue, 01 Jun 2021 16:33:54 GMT

The new hub (Smart Hub 2) is no better than the old one and since they upgraded my firmware on 21st May it's a total nightmare most of my stuff wont connect to the internet anymore.- I'd suggest you stay with the orginal SmartHub.

I am trying to get my SM2 soted out and as they couldn't find a slution they sent me a shiny new one. Unfortunatelt it "updated" it's firmware within eight minutes of switching it on and as its the same as the one they dump on 21st it has the same problems.

I'm not a happy bunny and as I'm guessing that it's not going to be easy to get it fixed so I've got a third party router on order