https://community.bt.com/t5/Archive-Staging/Poor-service/m-p/2166830#M1216153 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/291338">@Dude_2015</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post!</P> <P>I'm sorry to see you've had problems with your upgrade to Fibre.&nbsp; Have you managed to get this sorted or is the engineer still booked for tomorrow?</P> <P>Let me know how things are.&nbsp; If you are still having issues and are no further forward we can pick this up from here.</P> <P>Cheers,</P> <P>Robbie</P> Mon, 14 Jun 2021 08:22:48 GMT RobbieMac 2021-06-14T08:22:48Z https://community.bt.com/t5/Archive-Staging/Poor-service/m-p/2166581#M1216152 <UL><LI>&nbsp;Has anyone else had poor service from the new bt fibre , they cut my old BB of 21 May had 4 hours of working Fibre on the 9th June, &nbsp;one no show engineer booked today , and now can’t come out till 15 ………What a joke . Very poor service&nbsp;</LI></UL> Fri, 11 Jun 2021 19:39:58 GMT https://community.bt.com/t5/Archive-Staging/Poor-service/m-p/2166581#M1216152 Dude_2015 2021-06-11T19:39:58Z https://community.bt.com/t5/Archive-Staging/Poor-service/m-p/2166830#M1216153 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/291338">@Dude_2015</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post!</P> <P>I'm sorry to see you've had problems with your upgrade to Fibre.&nbsp; Have you managed to get this sorted or is the engineer still booked for tomorrow?</P> <P>Let me know how things are.&nbsp; If you are still having issues and are no further forward we can pick this up from here.</P> <P>Cheers,</P> <P>Robbie</P> Mon, 14 Jun 2021 08:22:48 GMT https://community.bt.com/t5/Archive-Staging/Poor-service/m-p/2166830#M1216153 RobbieMac 2021-06-14T08:22:48Z