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Is my hub fibre compatible?

eliseboy — Tue, 06 Jul 2021 09:04:54 GMT

Hi - my hub looks to be the right one but none of the ports on the back are red - it’s called smart hub 2 and has 4x Ethernet ports (all coloured yellow), 1 x digital phone port and 1 x broadband port Also, who provides the backup 4g router - does it come from BT or do openreach install and leave it?

thanks, Ian

Re: Is my hub fibre compatible?

imjolly — Tue, 06 Jul 2021 09:16:34 GMT

If you are getting FTTP then hub needs WAN port so not any good and will need a replacement which BT should supply along with 4g if selecting hybrid halo 3+

Re: Is my hub fibre compatible?

Dippu — Tue, 06 Jul 2021 09:35:39 GMT

@imjolly That's not quite true. SH2 can now do both FTTP or standard broadband. There is a button in Advance settings in "Broadband" menu where Ethernet port 4 can be for FTTP or normal LAN. If you go into that menu and click on "?" it will give you the details.

I can't remember which firmware brought the duel functionality into play though.

Re: Is my hub fibre compatible?

eliseboy — Tue, 06 Jul 2021 09:47:07 GMT

Thanks both for the swift replies which really help - sounds like I need to get onto BT to sort out the 4g router and that the smart hub will do the job,

thanks again

Re: Is my hub fibre compatible?

samtheaspie — Tue, 06 Jul 2021 09:48:28 GMT

V26 did, You can use any SH2 with FTTP now.

Re: Is my hub fibre compatible?

Starwire — Tue, 06 Jul 2021 16:00:02 GMT

Yeah, Dippu is right. BT have updated the Smart Hub 2 so that you can change the 4th LAN Port to a WAN.

They say it’s so people don’t have to change all their WIFI Passwords but what they really mean is they don’t have to go to the cost of sending a new Smart Hub 2.