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can not log in to settings on BT Business hub 5.

Anonymous — Tue, 03 Aug 2021 19:27:23 GMT

Hello,

I have a BT business Hub 5 router and have changed the password to log in this goes fine, but when I enter the right password to enter the settings it tells me wrong password but I have entered the right password, have changed the password but this does not help.

Any help would be great.

Thanks

Re: can not log in to settings on BT Business hub 5.

licquorice — Tue, 03 Aug 2021 19:31:18 GMT

Factory reset the hub back to the default password and leave it at default, there is no need to change it.

Re: can not log in to settings on BT Business hub 5.

pippincp — Tue, 03 Aug 2021 19:31:26 GMT

BT Business hubs have different firmware to residential. If a business user you should post in the business forums where you wil get more support. https://business.forums.bt.com/

Re: can not log in to settings on BT Business hub 5.

Anonymous — Thu, 05 Aug 2021 13:27:39 GMT

Thanks

will reset the hub and let you know the outcome

Thanks