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Fibre 900 upload speed capped?

SoggyTissue — Wed, 04 Aug 2021 13:09:23 GMT

Hi,

Just had the FTTP 900 line installed this morning. Getting a steady 924 down. But why Is the upload capped to 51? should be more than that? Or Is it the SH2 firmware?

Re: Fibre 900 upload speed capped?

DavidM — Wed, 04 Aug 2021 13:11:46 GMT

Hi @SoggyTissue and welcome to our community.

Sorry your upload speed isn't as expected. As you've just been connected you need to leave it a few days as it can sort itself out. If you don't see any change by the weekend pop back and we'll take a look for you.

Cheers

David

Re: Fibre 900 upload speed capped?

SoggyTissue — Wed, 04 Aug 2021 13:16:50 GMT

Thanks for the quick reply. As I can see in other threads this seems a common thing to happen.

I Will get back to you If there Is no change, but It definitely looks like it's locked to 51 you can see it trying to go higher!

Re: Fibre 900 upload speed capped?

johnhorton88 — Thu, 05 Aug 2021 15:03:29 GMT

SH2 has a firmware issue where your upload is capped at 51 mb/s.

Using an aftermarket router would fix the issue.

I run my fibre 900 through an ASUS RT-AC86U and receive the full 110 upload.

Re: Fibre 900 upload speed capped?

SoggyTissue — Thu, 05 Aug 2021 15:16:40 GMT

Well, as of this morning I'm now getting exactly 924/111 so fingers crossed the line will stay like that!

The SH2 must have done a firmware fix.

Re: Fibre 900 upload speed capped?

johnhorton88 — Thu, 05 Aug 2021 15:17:16 GMT

Hopefully!

Re: Fibre 900 upload speed capped?

pippincp — Fri, 06 Aug 2021 09:08:43 GMT

@SoggyTissueThat's why @DavidM asked you to wait a couple of days to give the hub chance to update the firmware.