This topic

Fibre next door

crabsupatree — Thu, 07 Oct 2021 12:22:11 GMT

Looking for some advice,

We have moved into a property which has slow broadband - guranteed 6mbps. Our neighbours i.e one over the hedge and the other directly across a single lane have access to full fibre 900mbps. We share the telephone pole which delivers this overhead - this pole is closer to out property than the others. I have come to realise their post code is different and are on a different exchange to us. Is there any chance of getting this changed if i bark up the openreach tree? Is there a solution or are we stuck.

There are no plans for upgrade on the openreach website in "our area"

Thanks for your input

Re: Fibre next door

licquorice — Thu, 07 Oct 2021 12:31:16 GMT

If all your properties are fed from the same pole, postcode and exchange are irrelevant. Call the FTTP team 0800 587 4787

Re: Fibre next door

imjolly — Thu, 07 Oct 2021 13:48:51 GMT

you could also check to see what is available by entering your phone number and posting results

https://www.broadbandchecker.btwholesale.com/#/ADSL