This topic

How do I request a DSLAM reset!

Bullstein — Tue, 12 Oct 2021 16:46:53 GMT

As above

thanks

Re: How do I request a DSLAM reset!

licquorice — Tue, 12 Oct 2021 16:51:15 GMT

Do you mean DLM reset? In general, you can't without a visit from an Openreach engineer who positively clears a fault. Why do you think you need it?

Re: How do I request a DSLAM reset!

Bullstein — Tue, 12 Oct 2021 16:58:44 GMT

I have posted a few threads about my latency increasing and that if interleaving has been switched on then only a DLM reset can resolve this

it’s worth trying as I’ve exhausted everything else

i will raise it with BT to arrange a visit if necessary

Re: How do I request a DSLAM reset!

licquorice — Tue, 12 Oct 2021 17:03:09 GMT

Not a chance. DLM is an automatic process, if it thinks interleaving is required then it will impose interleaving. A reset will do nothing, DLM will just re-instate it.

Re: How do I request a DSLAM reset!

imjolly — Tue, 12 Oct 2021 17:08:02 GMT

I thought @Keith_Beddoe answered this in your previous post

Re: How do I request a DSLAM reset!

Bullstein — Tue, 12 Oct 2021 17:56:48 GMT

Then why was my profile set on Fastpath for several years before 2 months ago?

if what you say is true then I should have been on interleaving?