https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188809#M1218751 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/85653">@licquorice</a>&nbsp;Thanks. Just got off talking to BT and they’ve confirmed the problem and sending engineer tomorrow. Sending a mini hub as well.</P> Thu, 14 Oct 2021 13:09:35 GMT Dippu 2021-10-14T13:09:35Z https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188797#M1218749 <P>Is there an outage? My service went down around 12.00 today. Can’t phone and unable to access service status because MyBT is not working.</P><P>I’ve used my mobile to report problem and BT Bot says there is a problem .</P><P>The LOS light is solid red and Pon light is Off on the ONT. Hub is showing Orange.</P> Thu, 14 Oct 2021 12:44:42 GMT https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188797#M1218749 Dippu 2021-10-14T12:44:42Z https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188799#M1218750 <P>If the LOS (Loss of Signal) LED is solid red, your fibre has no signal or has become disconnected/damaged somewhere.</P> Thu, 14 Oct 2021 12:47:56 GMT https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188799#M1218750 licquorice 2021-10-14T12:47:56Z https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188809#M1218751 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/85653">@licquorice</a>&nbsp;Thanks. Just got off talking to BT and they’ve confirmed the problem and sending engineer tomorrow. Sending a mini hub as well.</P> Thu, 14 Oct 2021 13:09:35 GMT https://community.bt.com/t5/Archive-Staging/Internet-down/m-p/2188809#M1218751 Dippu 2021-10-14T13:09:35Z