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Just upgraded to BT 300

Ironside — Thu, 14 Oct 2021 13:50:52 GMT

The engineer came out today an upgraded me to BT 300. When I did a speed check just after he went it was around 85 MB. I've just checked again and it's gone up slightly to around 93. Is this normal? Can I expect it to start rising as things settle down? I know I probably won't get the full 300 but I would be disappointed if I can't get close to 150

Re: Just upgraded to BT 300

stevebrass — Thu, 14 Oct 2021 14:23:05 GMT

No need for things to settle down.

How are you testing?

Re: Just upgraded to BT 300

Ironside — Thu, 14 Oct 2021 14:25:37 GMT

Broadband speed test online

Re: Just upgraded to BT 300

NeilO — Thu, 14 Oct 2021 14:38:35 GMT

@Ironside are you using an ethernet connected computer to do the test? It's unlikely you'll see the full speed via wifi.

Thanks

Neil

Re: Just upgraded to BT 300

Ironside — Thu, 14 Oct 2021 15:37:27 GMT

I've just discovered I don't have a landline because of the upgrade. I should have received some new phones but they have not arrived. So BT is sending some out which will hopefully be here tomorrow. So at the moment, I'm completely stuffed without a phone line. I'm disabled and rely on a phone line for safety.

Re: Just upgraded to BT 300

licquorice — Thu, 14 Oct 2021 15:41:42 GMT

In the meantime you can just plug your existing phone into the green socket at the rear of the Hub to access Digital Voice

Re: Just upgraded to BT 300

Ironside — Thu, 14 Oct 2021 15:57:08 GMT

Would that be my main phone line? My BT hub is located at the other end of the house and we have telephones in two other rooms.

Re: Just upgraded to BT 300

licquorice — Thu, 14 Oct 2021 16:00:27 GMT

Yes, if you have been transferred to Digital Voice, your hub becomes a DECT (cordless) base station. You can also plug in a corded phone or existing cordless base station into the phone socket on the hub.

Re: Just upgraded to BT 300

Ironside — Thu, 14 Oct 2021 16:19:16 GMT

Problem is, I need other firms to work, not just the phone that is plugged into the back of the hub

Re: Just upgraded to BT 300

licquorice — Thu, 14 Oct 2021 16:32:22 GMT

I assume you don't have cordless phones then?

There is an alternative, you can connect the phone socket on the back of the hub to an adjacent phone socket (if there is one close by) but you will need to disconnect the old incoming copper wires from the master socket to ensure you are disconnected from the old BT network. You can then plug a phone in anywhere on your existing wiring.

Re: Just upgraded to BT 300

Ironside — Thu, 14 Oct 2021 16:39:35 GMT

I think I will have to wait until tomorrow and hope that the New phones arrive