This topic

How can I find my current monthly broadband usage?

davidga — Thu, 14 Oct 2021 14:14:45 GMT

I'm on BT Broadband Package Fibre 2, with several devices connected via my Hub 6A.

I'd like to estimate my current broadband usage (e.g. GB/month downloaded).

Is there any simple way of getting this, please? From the Hub Manager I downloaded the file event_log.csv (about 12,000 lines for the 2.5 months since the last reset), but there doesn't seem to be anything there that helps.

Any advice would be appreciated!

David

Re: How can I find my current monthly broadband usage?

Alan_Johnson — Thu, 14 Oct 2021 14:26:43 GMT

Here's a help page

https://www.bt.com/help/broadband/getting-set-up/usage-tracking-and-policies/how-can-i-check-my-broadband-data-usage-

Bear in mind that at time of posting there is an issue with logging into MyBT.

Re: How can I find my current monthly broadband usage?

davidga — Thu, 14 Oct 2021 14:35:32 GMT

Thanks! In fact I'd tried to log on to MyBT several times today, only to find that it's down. I'll try again later.

I should have been more patient!

David

Re: How can I find my current monthly broadband usage?

licquorice — Thu, 14 Oct 2021 14:49:43 GMT

If you go to Advanced Settings > My Network on your hub, you can see the upload and download figures for each device on your network.

Re: How can I find my current monthly broadband usage?

garybs29 — Thu, 14 Oct 2021 14:52:01 GMT

I think that link is slightly incorrect, if you're on an unlimited package you can't see your usage on my BT

Re: How can I find my current monthly broadband usage?

Alan_Johnson — Thu, 14 Oct 2021 14:57:39 GMT

You could very well be right about that, if so licquorice's solution would be the way to go. As far as I'm aware there are no limited broadband packages anymore.

Re: How can I find my current monthly broadband usage?

imjolly — Thu, 14 Oct 2021 14:57:23 GMT

@davidga

I think the best you can get is as suggested by @licquorice - looking at my network in hub manager

Re: How can I find my current monthly broadband usage?

davidga — Thu, 14 Oct 2021 15:09:08 GMT

Thanks! I hadn't spotted that.

Do these values apply for the whole lifetime of the Hub, or just since the last reset? (I suspect the latter.)

David

Re: How can I find my current monthly broadband usage?

imjolly — Thu, 14 Oct 2021 15:16:59 GMT

the latter