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Very slow upload speed versus download

ats543 — Mon, 08 Nov 2021 15:06:49 GMT

Hi,

I am gettign very slow upload speeds, less than 1Mb to the hub, especially when compared to my download of over 32Mb. the upload also seems to have deteriorated over time. Last year it was about 4Mb.

I've attached stats - should I be getting much more?

Many thanks

Re: Very slow upload speed versus download

imjolly — Mon, 08 Nov 2021 15:29:02 GMT

looks really low compared to estimated range

can you post hub stats advanced settings then technical log information

Re: Very slow upload speed versus download

ats543 — Mon, 08 Nov 2021 15:43:56 GMT

Thanks for looking. Is there anything inparticular you're after? I've posted some bits that might help? It's a new smart hub 2 and all uptodate firmware wise

Re: Very slow upload speed versus download

imjolly — Mon, 08 Nov 2021 15:55:15 GMT

connection time?

any noise on landline? dial 17070 option 2 should be silent and best with corded phone

what package are you on ? is that same as shown in mybt

Re: Very slow upload speed versus download

ats543 — Mon, 08 Nov 2021 16:24:34 GMT

Connection time is only 8 hours but that's because I rebooted this morning. We've been with BT for over a month now and plus net before then.

No noise on the landline

We're on the Fibre 1 package

Thanks