https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194109#M1219267 I tried the online chat but the link doesn’t work. 20 minute wait on phone! Thanks for the suggestions. Thu, 11 Nov 2021 10:49:27 GMT JohnHugh 2021-11-11T10:49:27Z https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194100#M1219265 <P>I have an engineer visit booked for 21st November but won’t be around. How do I cancel?</P> Thu, 11 Nov 2021 10:10:39 GMT https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194100#M1219265 JohnHugh 2021-11-11T10:10:39Z https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194102#M1219266 <P>phone CS 150 or 0800800150 from mobile</P> <P>you could try online chat</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 11 Nov 2021 10:18:26 GMT https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194102#M1219266 imjolly 2021-11-11T10:18:26Z https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194109#M1219267 I tried the online chat but the link doesn’t work. 20 minute wait on phone! Thanks for the suggestions. Thu, 11 Nov 2021 10:49:27 GMT https://community.bt.com/t5/Archive-Staging/Engineer-visit/m-p/2194109#M1219267 JohnHugh 2021-11-11T10:49:27Z