https://community.bt.com/t5/Archive-Staging/Noise-on-Line-affecting-broadband-connection/m-p/2196803#M1219630 <P>noise on your phone line will certainly affect your broadband connection.&nbsp; you need to ensure the problem is not caused by faulty master socket or your internal wiring so you need to connect a filter to test socket which is behind master faceplate then try quite line test - dial 17070 option 2&nbsp; should be silent and any noise is a problem and need to be reported to CS 150 or 0800800150 from mobile</P> Wed, 24 Nov 2021 16:03:58 GMT imjolly 2021-11-24T16:03:58Z https://community.bt.com/t5/Archive-Staging/Noise-on-Line-affecting-broadband-connection/m-p/2196785#M1219629 <P>Hi,</P><P>I can hear some crackling in my phone. It’s not obviously loud but it’s definitely crackly.&nbsp;<BR /><BR /></P><P>what is the cause of this noisy line and is it affecting my broadband connection?</P> Wed, 24 Nov 2021 15:27:58 GMT https://community.bt.com/t5/Archive-Staging/Noise-on-Line-affecting-broadband-connection/m-p/2196785#M1219629 Riley197 2021-11-24T15:27:58Z https://community.bt.com/t5/Archive-Staging/Noise-on-Line-affecting-broadband-connection/m-p/2196803#M1219630 <P>noise on your phone line will certainly affect your broadband connection.&nbsp; you need to ensure the problem is not caused by faulty master socket or your internal wiring so you need to connect a filter to test socket which is behind master faceplate then try quite line test - dial 17070 option 2&nbsp; should be silent and any noise is a problem and need to be reported to CS 150 or 0800800150 from mobile</P> Wed, 24 Nov 2021 16:03:58 GMT https://community.bt.com/t5/Archive-Staging/Noise-on-Line-affecting-broadband-connection/m-p/2196803#M1219630 imjolly 2021-11-24T16:03:58Z