This topic

FTTP Availability and how to get it.

nmorgan1 — Mon, 29 Nov 2021 15:50:24 GMT

So basically I checked online broadband checkers for every provider under the sun. Every single one comes back with an average speeds of 1mbps/Down including BT. However, when I change my address to the house's on either side of me they can get average of 67mpbs/Down.

After checking this(broadbandchecker.btwholesale) website, it says that my address is avaiable for 'FTTP' with 300mbps/Down and 50mbps/Up. Yet when I'm on the BT website looking for packages it tells me I can't get anything but standard broadband.

As a gamer who also would love to start twitch streaming I require a minimum of 10mbps/Up to achieve this.

Therefore, I'm wanting to know how I can have 'FTTP' installed. I'm sure you can understand how annoying it is when I currently get 1mbps/Up. I've checked the Openreach website and they have had the same message for years now, saying fibre will be coming soon(clearly not when its been years ahaha).

If any one can help with this or even send me in the right direction I would be incredibly grateful.

@SeanD (I've tagged you as I've seen previously that you've been very helpful to people)
Thanks.

Re: FTTP Availability and how to get it.

Ribblelancs — Mon, 29 Nov 2021 15:54:37 GMT

Have you logged in and checked in the My BT web pages?
What offers do you see?

Re: FTTP Availability and how to get it.

imjolly — Mon, 29 Nov 2021 16:12:07 GMT

From your post I assume you don't currently have a phone number and that is cause of problem. You need to place order with your selected ISP and then if available upgrade to fibre.

Enter your address and post results.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: FTTP Availability and how to get it.

iniltous — Mon, 29 Nov 2021 16:27:18 GMT

Some people think FTTP is available when it’s actually FTTPod shown, and that’s a different product, where the consumer pays to extend the OR FTTP network from the nearest aggregation node to their address, it can cost many thousands of ££’s and BT Consumer don’t offer that Openreach product ( so anyone considering it would have to use someone other than BT who do offer it )…..if ‘native’ OR FTTP is available then ISP’s that offer it ( BT being one ) will see the availability…the fact that ISP’s you checked with cannot see availability , suggests it’s FTTP on demand.

Re: FTTP Availability and how to get it.

nmorgan1 — Mon, 29 Nov 2021 20:24:24 GMT

After further research I've seen that it is FFTP on demand and after checking the price listings I can see that its very expensive. I appreciate the help but can I also ask are you aware of any other way I can get better internet or will I just have live with the fact that 1mbps down is all I can get . It just confuses me how my neighbours can get 67mbps down and we can't. Thanks again.

@iniltous

Re: FTTP Availability and how to get it.

imjolly — Mon, 29 Nov 2021 20:48:14 GMT

Use the dslchecker link I posted earlier with your address and then post results this should show your availability

Re: FTTP Availability and how to get it.

nmorgan1 — Mon, 29 Nov 2021 21:04:15 GMT

Here is what comes up on the website checker.

@imjolly

Re: FTTP Availability and how to get it.

imjolly — Mon, 29 Nov 2021 21:26:04 GMT

Which exchange and cabinet did it show at the top as you have deleted it

Re: FTTP Availability and how to get it.

nmorgan1 — Mon, 29 Nov 2021 21:47:53 GMT

oh sorry thats my bad, The exchange is CROSSGAR and Cabinet Number is 11.

@imjolly

Re: FTTP Availability and how to get it.

iniltous — Mon, 29 Nov 2021 21:54:37 GMT

If your neighbours can get VDSL ( FTTC ) but you cannot could be a records issue ( incorrect data for your address ) ….is your area fed overhead , with that method it’s easy to see if you and your neighbours are served from the same distribution point , if underground it’s not so easy to tell….if you use the DSL checker , as well as for your address , do the same for your neighbours, if you are all on the same exchange and cabinet , and they can get FTTC then it would be odd if you couldn’t…if it’s shown as ‘waiting list’ , it just means that there are currently no spare ports in the cabinet ….if you post the DSL results, provide the entire page but obscure any personal data…if you don’t know your neighbours phone numbers or the numbers are LLU numbers ( Sky and Talk Talk ) then the address option would have to be used.

Re: FTTP Availability and how to get it.

pippincp — Mon, 29 Nov 2021 22:33:00 GMT

Strange it does not show up for you as cab 11 is FTTC enabled for up to 137 premesis