https://community.bt.com/t5/Archive-Staging/New-customer-looking-to-get-maximum-internet-speed/m-p/2198358#M1219808 <P>welcome to the BT community forum where customers help customers and only BT employees are the forum mods<BR /><BR />in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if&nbsp; HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information .&nbsp;</P> <P>enter your phone number and post results&nbsp; remember to delete number&nbsp; &nbsp;<A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-e09a6eac-b6fc70db">https://www.broadbandchecker.btwholesale.com/#/ADSL</A><BR /><BR />Someone may then be able to offer help/assistance/suggestions to your problem</P> Thu, 02 Dec 2021 17:01:21 GMT imjolly 2021-12-02T17:01:21Z https://community.bt.com/t5/Archive-Staging/New-customer-looking-to-get-maximum-internet-speed/m-p/2198357#M1219807 <P>We have been set up for 2 days now, but are finding the internet speed not as expected.</P><P>&nbsp;</P><P>It is Fibre 2 and we should be 55-61 Mbps download speed, but it is not even half of that?&nbsp;&nbsp;</P><P>&nbsp;</P><P>Any tips or ideas welcome.</P> Thu, 02 Dec 2021 16:57:15 GMT https://community.bt.com/t5/Archive-Staging/New-customer-looking-to-get-maximum-internet-speed/m-p/2198357#M1219807 Jasonicus 2021-12-02T16:57:15Z https://community.bt.com/t5/Archive-Staging/New-customer-looking-to-get-maximum-internet-speed/m-p/2198358#M1219808 <P>welcome to the BT community forum where customers help customers and only BT employees are the forum mods<BR /><BR />in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if&nbsp; HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information .&nbsp;</P> <P>enter your phone number and post results&nbsp; remember to delete number&nbsp; &nbsp;<A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-e09a6eac-b6fc70db">https://www.broadbandchecker.btwholesale.com/#/ADSL</A><BR /><BR />Someone may then be able to offer help/assistance/suggestions to your problem</P> Thu, 02 Dec 2021 17:01:21 GMT https://community.bt.com/t5/Archive-Staging/New-customer-looking-to-get-maximum-internet-speed/m-p/2198358#M1219808 imjolly 2021-12-02T17:01:21Z