This topic

Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

Sinuous — Wed, 15 Dec 2021 09:39:37 GMT

Hello, I'm on Virgin Media and within a few months, I am going to be moving to a property where FTTP is available, and I intend to take my ASUS RT-AX82U router with me to use that instead of the BT Hub. My question is, during the setup of the router, is there anything I should know?

With VM I had to select "automatic IP" and set DHCP to "continuous mode" for it to work. Are either of these things necessary?

What I do know is that you select PPPoE as your connection type, and if it asks for an ISP username and password, it's bthomehub@btbroadband.com with the password as BT. Is there anything else I should know, or?

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

stevebrass — Wed, 15 Dec 2021 10:05:29 GMT

Use the quick internet setup on the router and follow the instructions,

For loads of more detailed guidance see here

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

Sinuous — Wed, 15 Dec 2021 10:16:13 GMT

Sorry, that doesn't help. : ( I don't feel like sifting through thousands of forum posts until I (hopefully) find the answer I need. It's also why I made a forum post here directly on BT's own forums for easy access to said answer.

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

TimCurtis — Wed, 15 Dec 2021 14:45:15 GMT

@Sinuous

It should be easy using the quick setup as @stevebrass indicates.

I think the only thing you need to know in addition is that the username required should be xxxx@btbroadband.com where xxxx is anything you want but most use bthomehub and a password of bt or anything you want really.

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

Dungiven — Sun, 11 Sep 2022 13:09:08 GMT

Did you ever get this set up? I am on FTTP and just bought the same router Asus RT-AX82U but cannot get it working with the smart hub 2.

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

licquorice — Sun, 11 Sep 2022 13:15:57 GMT

You don't use the SH2, you connect the Asus directly to the ONT

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

Dungiven — Sun, 11 Sep 2022 18:14:33 GMT

Are you thinking of the ASUS DSL-AX82U model?

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

licquorice — Sun, 11 Sep 2022 18:18:47 GMT

No.

With FTTP, the ONT is the modem

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

TimCurtis — Mon, 12 Sep 2022 08:20:29 GMT

@Dungiven

Are you using Digital Voice? If so you must use the SH2.

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

Dungiven — Mon, 12 Sep 2022 21:18:51 GMT

Yes i was but since using the Asus since this morning the landline no longer works..might be able to live without it. (digital phone came as part of bundle). i am guessing BT hybrid connect service will not work with the Asus router? I do not have it yet but have been offered it free of charge..perhaps it can be used as a stand alone product but would like to hear from anyone who has managed to get it working with a non BT router or without any router at all.

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

licquorice — Mon, 12 Sep 2022 21:21:53 GMT

Both Digital Voice and the hybrid connect rely on the SH2 and will not work with a third party router.

If you wish to use the Asus in conjunction with the SH2 in order to avail yourself of DV and hybrid connect, you will need to configure the Asus as a secondary router

Read from message287 onwards on this thread https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-with-different-Router/td-p/2095493/page/29

Re: Using FTTP with an ASUS RT-AX82U router - the setup. How's it done?

Dungiven — Mon, 12 Sep 2022 21:29:19 GMT

Thanks for info.I guess that is an option if it is not too complicated a procedure. Would mean i could still use the digiIal landline and avail of the hybrid connect..I surprised myself getting the Asus router working so quickly this morning. I will check out your link now.Thanks again.