This topic

Full fibre upgrade

Stanfordj — Thu, 16 Dec 2021 20:02:38 GMT

I’m on halo3+ Broadband and have received an email stating full fibre is now available but when I click on the link the site states the package is not available. How is the best way of getting the upgrade sorted?

Re: Full fibre upgrade

imjolly — Thu, 16 Dec 2021 20:27:49 GMT

Enter your phone number and post results remember to delete number

https://www.broadbandchecker.btwholesale.com/#/ADSL

It may have just been just a circular and FTTP is not actually available to you

Re: Full fibre upgrade

Stanfordj — Fri, 17 Dec 2021 07:47:43 GMT

Cabinet 46

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream HandbackThreshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability Date Left in JumperHigh Low High Low VDSL Range A (Clean)
VDSL Range B (Impacted)

69.1	49	17.5	11.5	44	Available	Available	--
67.6	45.7	17.1	10.5	39.7	Available	Available	--

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date Left in JumperWBC ADSL 2+WBC ADSL2+ Annex MWBC Fixed Rate

Up to 3.5	--	2 to 5.5	Available	Yes
Up to 3.5	Up to 0.5	2 to 5.5	Available	Yes
1	--	--	Available	Yes

SOADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) WBC SOADSL Availability Date Left in JumperWBC SOADSL 2+SOADSL Fixed Rate

Up to 3.5	--	2 to 5.5	--	Yes
Up to 1	--		--	Yes

Observed Speeds VDSL ADSLMax Observed Downstream SpeedMax Observed Upstream SpeedObserved Date

66.86	5.18
12.52	0.45
2021-12-09	2021-07-15

Other Offerings Availability DateVDSL MulticastADSL Multicast

Available

Premise Environment StatusBridge TapVRINTE FacePlateLast Test Date

08-12-2021

Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction

The exchange is not in a current fibre priority programme

WLR is currently available at the exchange

SOADSL is restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

The Stop Sale date for IPstream is from 30 Nov 2012. The Formal Retirement date for IPstream is from 30 Jun 2014.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

Mildenhall exchange:Only single order products are available and ADSL and ADSL2+ products are not shown as available.However for premises that can only be served by SOADSL, BT will continue to accept ADSL and ADSL2+ orders until SOADSL is available.

Re: Full fibre upgrade

licquorice — Fri, 17 Dec 2021 08:49:18 GMT

FTTP is not available to you

Re: Full fibre upgrade

Ribblelancs — Fri, 17 Dec 2021 09:04:25 GMT

It does appear that FTTP is not available. Interesting that you received an email. though. Was it from BT?
By accident, I recently discovered that FTTP is available locally by scrolling through the My BT pages, and then going to
the BT dsl checker, to confirm .....Perhaps you can check through your personalised offers in My BT, and see if there's anything there relating to FTTP.

Re: Full fibre upgrade

Stanfordj — Fri, 17 Dec 2021 12:03:46 GMT

I had an email from BT with link to upgrade and a flyer was posted through the door from openreach stating availability the same day.

Re: Full fibre upgrade

Stanfordj — Fri, 17 Dec 2021 12:04:43 GMT

Personalised offers do not have the full fibre option, after logging on n

Re: Full fibre upgrade

Stanfordj — Fri, 17 Dec 2021 12:05:10 GMT

Personalised offers do not have the full fibre option, after logging on.

Re: Full fibre upgrade

Ribblelancs — Fri, 17 Dec 2021 12:26:21 GMT

Would suggest that you wait with patience!

Wait until after Christmas.

It looks as though it’s pending. Some providers in the upper altitudes are sending surface mails asking to register interest for full fibre. Viz “be prepared to be blown away”.