This topic

Re: BT WiFi unable to opt out

Carl5 — Mon, 29 Jun 2020 22:55:18 GMT

Tried umpteen time to opt out of BT WI-FI over the last few days website not working right for me.

Re: BT WiFi unable to opt out

PaddyB — Tue, 30 Jun 2020 12:56:24 GMT

Welcome to the Community and thank you for posting. When opting in and out of BT Wifi it can take up to 28 days for any changes to reflect on the Hub.

Do you get any error message when you try to opt-out?

Thanks

Paddy

Re: BT WiFi unable to opt out

Carl5 — Tue, 30 Jun 2020 13:11:25 GMT

No error message just refreshes and goes in a loop back to square 1 BT Dashboard will not load now!

Re: BT WiFi unable to opt out

JohnC2 — Tue, 30 Jun 2020 17:41:47 GMT

Hi @Carl5 thanks for posting back and sorry you can't opt-out. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.

cheers

John

Re: BT WiFi unable to opt out

Carl5 — Wed, 01 Jul 2020 00:47:11 GMT

Done and thanks in advance.