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Now TV subscription

julia12 — Thu, 02 Jul 2020 12:39:22 GMT

I subscribed to Now TV and my email does not work when trying to set the password .

Any ideas?

Who do I need to contact?

Feeling like I'm going round in circles.

Longshanks0511 — Thu, 02 Jul 2020 13:39:44 GMT

Try following this link and see if it will allow you to reset:

julia12 — Thu, 02 Jul 2020 13:45:00 GMT

BT had given an incorrect email to Now TV.

I've just finished speaking to an advisor. Their internal team will now contact Now TV and get the incorrect email changed. 2 days.....

Longshanks0511 — Thu, 02 Jul 2020 13:53:04 GMT

Hopefully 2 days is a pessimistic forecast which they will beat.

Good that BT are contacting them as Now TV have made themselves pretty much uncontactable by the ordinary customer since March.