This topic

BT wifi x. How to opt out ?

Jameshays — Wed, 22 Jul 2020 12:41:57 GMT

Hi,Just got my new smart hub2 working and i would like to opt out of it being a public wifi x fon hotspot.

Have looked in the hub manager settings but cant see any setting to opt out,was also looking on mybt for "your package-inclusive extras-manage bt wifi"

Your package is not listed on mybt.

I am most probably missing something simple,can any one offer some advice ?

Many thanks. James

Choose Your package and then Inclusive extras
Scroll down to BT Wi-fi and click on Manage BT Wifi

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 13:04:42 GMT

Hmm, BT wifi is listed with my extras but there is no option to 'Manage' just a 'Learn more' button that takes you through to a set up link which then includes a link to opt out which just dumps you back at the my extras page!!

I'll ask if the mods can comment if there have been changes

Re: BT wifi x. How to opt out ?

imjolly — Wed, 22 Jul 2020 13:06:16 GMT

I just go to MYBT then my products then BTWIFI then scroll down to opt out

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 13:37:42 GMT

I get this

Clicking on learn more gives this

Clicking on set up now gives this

Clicking on Opt out of BT Wi-fi then just takes me back to MYBT homepage!!!

Tried it with Firefox and Opera, both the same.

Re: BT wifi x. How to opt out ?

imjolly — Wed, 22 Jul 2020 13:47:09 GMT

@licquorice

I got what appeared to be the same loop back but if you then went to BTWIFI like before it now askes you to sign up so looks like the opt out does work

Re: BT wifi x. How to opt out ?

DavidM — Wed, 22 Jul 2020 13:56:46 GMT

Hi guys,

Thanks all for posting. Does this thread help? Disabling BT Wifi X & BT-Fon ?

Cheers

David

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 14:00:08 GMT

@imjolly No, I just keep going round and round the same loop.

@DavidM No, that just takes you round the same loop.

Re: BT wifi x. How to opt out ?

DavidM — Wed, 22 Jul 2020 14:19:14 GMT

Thanks for checking that @licquorice. I've checked my own BTiD and am getting an error message so I'll feed this back.

Cheers

David

Re: BT wifi x. How to opt out ?

imjolly — Wed, 22 Jul 2020 14:21:13 GMT

@licquorice

did you actually try and select opt out? when I select opt out then I go back to MYBT as if nothing had changed but when I select BTWIFI again this time the page asked me to sign up to BTWIFI in other words it did actually opt me out

Using chrome

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 14:24:20 GMT

Yes I clicked on the link and it just kept taking me round the loop, no option to sign up.

I'll try Chrome.

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 14:34:04 GMT

Chrome behaves differently, you don't get the 'Set up now' screen every time around as you do with Firefox. There is still no confirmation of opting out though.

Re: BT wifi x. How to opt out ?

DavidM — Wed, 22 Jul 2020 14:38:23 GMT

Hi again guys,

I have just tried it on my account again and once you select opt out you wait a few seconds, then you get redirected back to My BT. Next time you go back to the BT Wifi page, you are asked to set it up again because you have deactivated it so I think @Jameshays has already opted out (if it's asking him to sign in again). Does that make any sense? 🤔

Cheers

David

Re: BT wifi x. How to opt out ?

imjolly — Wed, 22 Jul 2020 14:38:32 GMT

@licquorice

I didn't get any opt out confirmation just the fact when I went back to BTWIFI it then asked me to sign up

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 14:42:03 GMT

@imjolly Do you mean the 'Set up now' button or a specific 'Sign up' option. I get the 'Set up now' button every time with Firefox regardless.

Re: BT wifi x. How to opt out ?

licquorice — Wed, 22 Jul 2020 14:46:43 GMT

Just to prove me a liar, Firefox now working!!!

Re: BT wifi x. How to opt out ?

imjolly — Wed, 22 Jul 2020 14:52:17 GMT

Re: BT wifi x. How to opt out ?

Ribblelancs — Wed, 22 Jul 2020 15:16:00 GMT

I don’t want to put the dampers on this...But why is the browser choice so important? Admittedly we don’t all of us use Windows as the operating system...on a pc, at least.

In the past, it was try Chrome, try Firefox, try this, try that browser. Then along came the new Windows Edge, which is supposed to be the answer to all.....enhanced by Chrome. I still keep Firefox lurking in the background....just in case, but its never used.

Is it to much for the Compilers to specify which Browser is to be used. Or does that have commercial or Copyright implications?