https://community.bt.com/t5/Archive-Staging/My-BT-app/m-p/2083275#M1221006 <P>Hi. I just wondered if anyone is having problems with the BT app lately. I have access controls set up with my app that pauses the WiFi at night. Thing is when I check the app in the morning the group in my WiFi off has vanished so the WiFi has not gone off at night.i have a teenager and need to restrict access at night. Removed his phone last night but same thing happened. Would performing a hard reset do this?&nbsp;</P> Sun, 16 Aug 2020 08:14:01 GMT Dafodil72 2020-08-16T08:14:01Z https://community.bt.com/t5/Archive-Staging/My-BT-app/m-p/2083275#M1221006 <P>Hi. I just wondered if anyone is having problems with the BT app lately. I have access controls set up with my app that pauses the WiFi at night. Thing is when I check the app in the morning the group in my WiFi off has vanished so the WiFi has not gone off at night.i have a teenager and need to restrict access at night. Removed his phone last night but same thing happened. Would performing a hard reset do this?&nbsp;</P> Sun, 16 Aug 2020 08:14:01 GMT https://community.bt.com/t5/Archive-Staging/My-BT-app/m-p/2083275#M1221006 Dafodil72 2020-08-16T08:14:01Z https://community.bt.com/t5/Archive-Staging/My-BT-app/m-p/2083286#M1221007 <P>No issues with the app but the 1st thing I'd check is the teenager. He or she is lot more I.T. literate than you and has probably found a way to switch the WiFi back on.&nbsp; If you haven't changed your passwords, they're on the back of the hub and he/she haswhas out by going in to the Hub settings, he/she can disable everything that you have put in place.&nbsp;</P> Sun, 16 Aug 2020 08:46:03 GMT https://community.bt.com/t5/Archive-Staging/My-BT-app/m-p/2083286#M1221007 NigelB72 2020-08-16T08:46:03Z