https://community.bt.com/t5/Archive-Staging/No-longer-able-to-sign-into-BT-Cloud/m-p/2087270#M1221208 <P>I am suddenly unable to access BT Cloud despite having it for many years.&nbsp; I have not changed any details and I now have the following messages when I try to log in:</P><P>Via the APP on Android: "Web page not available</P><P>The web page at <A href="http://localhost/authentication/token-exchange?status=2003" target="_blank">http://localhost/authentication/token-exchange?status=2003</A>&nbsp;could not be loaded because:</P><P>net::ERR_CLEARTEXT_NOT_PERMITTED"</P><P>Via MYBT under "Manage Your BT Cloud" - It shows "Sorry, there's been an error fetching your cloud details"</P><P>On my PC (Mac): "We've encountered an error. (Error code 1001)"</P><P>Anybody got any ideas please?&nbsp;&nbsp;</P> Tue, 25 Aug 2020 14:58:43 GMT russfenwick 2020-08-25T14:58:43Z https://community.bt.com/t5/Archive-Staging/No-longer-able-to-sign-into-BT-Cloud/m-p/2087270#M1221208 <P>I am suddenly unable to access BT Cloud despite having it for many years.&nbsp; I have not changed any details and I now have the following messages when I try to log in:</P><P>Via the APP on Android: "Web page not available</P><P>The web page at <A href="http://localhost/authentication/token-exchange?status=2003" target="_blank">http://localhost/authentication/token-exchange?status=2003</A>&nbsp;could not be loaded because:</P><P>net::ERR_CLEARTEXT_NOT_PERMITTED"</P><P>Via MYBT under "Manage Your BT Cloud" - It shows "Sorry, there's been an error fetching your cloud details"</P><P>On my PC (Mac): "We've encountered an error. (Error code 1001)"</P><P>Anybody got any ideas please?&nbsp;&nbsp;</P> Tue, 25 Aug 2020 14:58:43 GMT https://community.bt.com/t5/Archive-Staging/No-longer-able-to-sign-into-BT-Cloud/m-p/2087270#M1221208 russfenwick 2020-08-25T14:58:43Z