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BT Netprotect with existing Mvafee

TM1 — Thu, 24 Sep 2020 15:07:32 GMT

I have installed Netprotect on a new windows 10 laptop as it is covered by my BT Broadband package. There was an existing (un registered McAfee pre installed - in essence an advert to get you to complete installation and pay). This was recognised by Netprotect during installation and deleted. When you now access the McAfee links you get the BT badged one. However the annoying , you are\ unprotected McAfee dialogue box' keeps popping up - twice in fact while typing this! Anyone else had this problem or have any ideas how to fix?

Re: BT Netprotect with existing Mvafee

Anonymous — Thu, 24 Sep 2020 15:35:28 GMT

That message is one which crops up from time to time, in general it appears to happen when McAfee performs an update.

If it happens to regularly then you have two choices

Uninstill BT Protect (McAfee) using the in built uninstaller
Download and run MCPR.exe from the McAfee website
Re-install BT protect (not recommended) or use Windows Defender (which is due a major upgrade soon) or download the free version of either Avast or AVG

Re: BT Netprotect with existing Mvafee

TM1 — Thu, 24 Sep 2020 16:08:28 GMT

Thanks for the advice. I'll give it a try. When not recommending netprotect btw?

Tom

Re: BT Netprotect with existing Mvafee

Anonymous — Thu, 24 Sep 2020 16:38:55 GMT

Long story. In short I've never trusted McAfee since my PC got a virus whilst running it, I ended up downloading the free version of Avast to clean it. When I contacted McAfee support about it they just said These things happen.