https://community.bt.com/t5/Archive-Staging/BT-Cloud-so-slowwww-and-stops-other-services/m-p/2098602#M1221430 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-09-30 at 09.07.52.png" style="width: 766px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/68734iBD1ACD45ED10D5B2/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2020-09-30 at 09.07.52.png" alt="Screenshot 2020-09-30 at 09.07.52.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-09-30 at 09.06.54.png" style="width: 796px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/68735i0E6480921D402A00/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2020-09-30 at 09.06.54.png" alt="Screenshot 2020-09-30 at 09.06.54.png" /></span>I've attached my connection speed tests , the first while BT Cloud is running and the second without BT Cloud running. I can fully understand the upload speed dropping off, but why the download and Ping collapse, plus packet loss!???</P><P>I also use Apple iCloud, Amazon and Google cloud services none of which have and noticeable impact on my Internet speeds. Does any one have a resolution please (yes, other than don't used the service <span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span>), or is this just a result of very poor programming my BT.</P><P>Thank you and stay safe.</P><P>David&nbsp;</P> Wed, 30 Sep 2020 08:21:05 GMT dbedford 2020-09-30T08:21:05Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-so-slowwww-and-stops-other-services/m-p/2098602#M1221430 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-09-30 at 09.07.52.png" style="width: 766px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/68734iBD1ACD45ED10D5B2/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2020-09-30 at 09.07.52.png" alt="Screenshot 2020-09-30 at 09.07.52.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-09-30 at 09.06.54.png" style="width: 796px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/68735i0E6480921D402A00/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2020-09-30 at 09.06.54.png" alt="Screenshot 2020-09-30 at 09.06.54.png" /></span>I've attached my connection speed tests , the first while BT Cloud is running and the second without BT Cloud running. I can fully understand the upload speed dropping off, but why the download and Ping collapse, plus packet loss!???</P><P>I also use Apple iCloud, Amazon and Google cloud services none of which have and noticeable impact on my Internet speeds. Does any one have a resolution please (yes, other than don't used the service <span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span>), or is this just a result of very poor programming my BT.</P><P>Thank you and stay safe.</P><P>David&nbsp;</P> Wed, 30 Sep 2020 08:21:05 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-so-slowwww-and-stops-other-services/m-p/2098602#M1221430 dbedford 2020-09-30T08:21:05Z