https://community.bt.com/t5/Archive-Staging/BT-Parental-Control-Not-working/m-p/2099241#M1221439 <P>Hello, can anyone please help me.&nbsp; I have 2 young children and we are unable to get BT Parental Control, although it says active. I have been with BT customer adviser for 1 hour last night and still&nbsp;<U>a</U>ble to access inappropriate contents.&nbsp; Can anyone advise.&nbsp; Thank you.</P> Thu, 01 Oct 2020 20:05:49 GMT lydia2 2020-10-01T20:05:49Z https://community.bt.com/t5/Archive-Staging/BT-Parental-Control-Not-working/m-p/2099241#M1221439 <P>Hello, can anyone please help me.&nbsp; I have 2 young children and we are unable to get BT Parental Control, although it says active. I have been with BT customer adviser for 1 hour last night and still&nbsp;<U>a</U>ble to access inappropriate contents.&nbsp; Can anyone advise.&nbsp; Thank you.</P> Thu, 01 Oct 2020 20:05:49 GMT https://community.bt.com/t5/Archive-Staging/BT-Parental-Control-Not-working/m-p/2099241#M1221439 lydia2 2020-10-01T20:05:49Z https://community.bt.com/t5/Archive-Staging/BT-Parental-Control-Not-working/m-p/2100367#M1221440 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/280445">@lydia2</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post!</P> <P>I'm sorry that your Parental Controls service aren't working.&nbsp; I appreciate the time you have taken trying to get this sorted out.</P> <P>I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Cheers,</P> <P>Robbie</P> Mon, 05 Oct 2020 14:12:45 GMT https://community.bt.com/t5/Archive-Staging/BT-Parental-Control-Not-working/m-p/2100367#M1221440 RobbieMac 2020-10-05T14:12:45Z