https://community.bt.com/t5/Archive-Staging/BT-Cloud-Restore-file/m-p/2102210#M1221512 <P>Hello,</P><P>I have the desktop version 20.3.10 and unless I'm being daft the option to Restore is no longer available in Preferences&gt;Back Up as per screen shoot attached. &nbsp;When I look at the BT Cloud Help webpage for this question&nbsp;</P><DIV class="panel-heading"><A href="https://www.bt.com/help/broadband/getting-started-with-bt-cloud#collapse8Standardresponsivegrid-2302167490287710106" target="_blank" rel="noopener"><SPAN class="heading-text">How can I use BT Cloud to download content from a computer that I've previously backed up?</SPAN></A></DIV><DIV class="panel-collapse collapse in"><DIV class="panel-body"><DIV><P class="cq-text-placeholder-ipe">&nbsp;</P></DIV><DIV><DIV class="text parbase section"><P>It shows a screen shoot of a previous version and not the one I'm using. It appears the only way to restore a file is go to the web version of BT Cloud and select Download. However that just sends it to the Download folder and not the to the folder location of the original file. Which is a rubbish way to restore a file.</P><P>I'm I missing something or does this mean I can't restore a file from the desktop app.</P><P>&nbsp;</P><P>thanks</P><P>&nbsp;</P></DIV></DIV></DIV></DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="Screenshot 2020-10-12 at 10.44.49.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69037iE080CB4DCF1D60CC/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2020-10-12 at 10.44.49.png" alt="Screenshot 2020-10-12 at 10.44.49.png" /></span></P><P>&nbsp;</P> Mon, 12 Oct 2020 09:52:59 GMT Addy 2020-10-12T09:52:59Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-Restore-file/m-p/2102210#M1221512 <P>Hello,</P><P>I have the desktop version 20.3.10 and unless I'm being daft the option to Restore is no longer available in Preferences&gt;Back Up as per screen shoot attached. &nbsp;When I look at the BT Cloud Help webpage for this question&nbsp;</P><DIV class="panel-heading"><A href="https://www.bt.com/help/broadband/getting-started-with-bt-cloud#collapse8Standardresponsivegrid-2302167490287710106" target="_blank" rel="noopener"><SPAN class="heading-text">How can I use BT Cloud to download content from a computer that I've previously backed up?</SPAN></A></DIV><DIV class="panel-collapse collapse in"><DIV class="panel-body"><DIV><P class="cq-text-placeholder-ipe">&nbsp;</P></DIV><DIV><DIV class="text parbase section"><P>It shows a screen shoot of a previous version and not the one I'm using. It appears the only way to restore a file is go to the web version of BT Cloud and select Download. However that just sends it to the Download folder and not the to the folder location of the original file. Which is a rubbish way to restore a file.</P><P>I'm I missing something or does this mean I can't restore a file from the desktop app.</P><P>&nbsp;</P><P>thanks</P><P>&nbsp;</P></DIV></DIV></DIV></DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="Screenshot 2020-10-12 at 10.44.49.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69037iE080CB4DCF1D60CC/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2020-10-12 at 10.44.49.png" alt="Screenshot 2020-10-12 at 10.44.49.png" /></span></P><P>&nbsp;</P> Mon, 12 Oct 2020 09:52:59 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-Restore-file/m-p/2102210#M1221512 Addy 2020-10-12T09:52:59Z