https://community.bt.com/t5/Archive-Staging/Uktvplay/m-p/2103889#M1221533 <P>This is really frustrating. I live watching yesterday on uktv play but after he first adverts the screen goes black.</P><P>I have checked the app version which is 3.6.0.</P><P>Any help please?</P> Sat, 17 Oct 2020 19:21:12 GMT Johitchings 2020-10-17T19:21:12Z https://community.bt.com/t5/Archive-Staging/Uktvplay/m-p/2103889#M1221533 <P>This is really frustrating. I live watching yesterday on uktv play but after he first adverts the screen goes black.</P><P>I have checked the app version which is 3.6.0.</P><P>Any help please?</P> Sat, 17 Oct 2020 19:21:12 GMT https://community.bt.com/t5/Archive-Staging/Uktvplay/m-p/2103889#M1221533 Johitchings 2020-10-17T19:21:12Z https://community.bt.com/t5/Archive-Staging/Uktvplay/m-p/2103949#M1221534 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/281206">@Johitchings</a>, welcome to the community and thanks for posting, I'm sorry the UK TV Play app is not something BT can offer you support with. I've done a quick google search and UK TV have advised that if you can view adverts but can't watch shows you need to get in touch with them directly.&nbsp;</P> Sun, 18 Oct 2020 09:39:48 GMT https://community.bt.com/t5/Archive-Staging/Uktvplay/m-p/2103949#M1221534 NeilO 2020-10-18T09:39:48Z