https://community.bt.com/t5/Archive-Staging/BT-cloud-strange-behaviour/m-p/2106088#M1221600 <P>Hi,</P><P>after having worked fine for last couple years my BT cloud started this last week :</P><P>I manually backed up recent photos from IOS12 ipad to cloud , did a strange flick through the entire photo set on the Ipad, and after about 15 mins i could see it uploading the photos.</P><P>alls well u may think , but these recently uploaded photos dont show when viewed from my ipad or Iphone BT cloud app!&nbsp;</P><P>They DO show from a PC or android phone app.&nbsp;</P><P>So the photos did upload but arent viewable from IOS clients,</P><P>also i am getting a random “ this service isn’t available from this user Id “ when doing the intial login , which is slightly scary as i have 33K photos on there,</P><P>How can i keep the faith in this service , all my family photos are on BT cloud, have i made a mistake ?</P> Sat, 24 Oct 2020 20:22:33 GMT northernlite 2020-10-24T20:22:33Z https://community.bt.com/t5/Archive-Staging/BT-cloud-strange-behaviour/m-p/2106088#M1221600 <P>Hi,</P><P>after having worked fine for last couple years my BT cloud started this last week :</P><P>I manually backed up recent photos from IOS12 ipad to cloud , did a strange flick through the entire photo set on the Ipad, and after about 15 mins i could see it uploading the photos.</P><P>alls well u may think , but these recently uploaded photos dont show when viewed from my ipad or Iphone BT cloud app!&nbsp;</P><P>They DO show from a PC or android phone app.&nbsp;</P><P>So the photos did upload but arent viewable from IOS clients,</P><P>also i am getting a random “ this service isn’t available from this user Id “ when doing the intial login , which is slightly scary as i have 33K photos on there,</P><P>How can i keep the faith in this service , all my family photos are on BT cloud, have i made a mistake ?</P> Sat, 24 Oct 2020 20:22:33 GMT https://community.bt.com/t5/Archive-Staging/BT-cloud-strange-behaviour/m-p/2106088#M1221600 northernlite 2020-10-24T20:22:33Z https://community.bt.com/t5/Archive-Staging/BT-cloud-strange-behaviour/m-p/2106091#M1221601 <P>You're not the first to mention that on this forum. Type "ios12 cloud" into the "Type Keywords or Questions Here" bar above</P> Sat, 24 Oct 2020 20:35:49 GMT https://community.bt.com/t5/Archive-Staging/BT-cloud-strange-behaviour/m-p/2106091#M1221601 Anonymous 2020-10-24T20:35:49Z