https://community.bt.com/t5/Archive-Staging/Cannot-manage-devices/m-p/2113072#M1222115 <P>Hey, when I go onto the by TV app it says I need to register device but when I goto device manager they are both locked and cannot change them. The 30day register never changes also. Hope someone can help me thanks everyone!</P> Mon, 16 Nov 2020 21:24:28 GMT Bettytom 2020-11-16T21:24:28Z https://community.bt.com/t5/Archive-Staging/Cannot-manage-devices/m-p/2113072#M1222115 <P>Hey, when I go onto the by TV app it says I need to register device but when I goto device manager they are both locked and cannot change them. The 30day register never changes also. Hope someone can help me thanks everyone!</P> Mon, 16 Nov 2020 21:24:28 GMT https://community.bt.com/t5/Archive-Staging/Cannot-manage-devices/m-p/2113072#M1222115 Bettytom 2020-11-16T21:24:28Z https://community.bt.com/t5/Archive-Staging/Cannot-manage-devices/m-p/2113752#M1222116 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/282624">@Bettytom</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post!</P> <P>I'm sorry for the problems you're having registering devices on your BT TV app.&nbsp; If you're still having this problems you can give our helpdesk a call on 0800 111 4567.</P> <P>Post back and let me know how you get on chatting with them.</P> <P>Cheers,</P> <P>Robbie</P> Thu, 19 Nov 2020 09:53:07 GMT https://community.bt.com/t5/Archive-Staging/Cannot-manage-devices/m-p/2113752#M1222116 RobbieMac 2020-11-19T09:53:07Z