https://community.bt.com/t5/Archive-Staging/MacOs-10-compatibility-with-Virus-Protect-4-10/m-p/2114337#M1222147 <DIV class="lia-quilt-row lia-quilt-row-message-subject"><DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-subject-content"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"><DIV class="topic-subject-wrapper"><DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="MessageSubjectIcons "><DIV class="lia-message-subject">The recent (Nov 20) update of Virus Protect to version 4.10 crashes on my&nbsp; MacOS 10 Laptop <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></DIV><DIV class="lia-message-subject">&nbsp;</DIV><DIV class="lia-message-subject">&nbsp;</DIV><DIV class="lia-message-subject">This new version appears to be addressing an incompatibility with MacOS 11 BUT (for me at least) is causing it to crash under MacOS 10 (High Sierra).</DIV><DIV class="lia-message-subject">&nbsp;</DIV><DIV class="lia-message-subject">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV><DIV class="lia-quilt-row lia-quilt-row-message-body"><DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-body-content"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"><DIV class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"><DIV class="lia-message-body-content"><P>I have NOT updated to MacOS11 but my virus protect started to crash in the last couple of days.&nbsp; On further investigation, it seems that when the software auto updates to 4.10 it crashes<SPAN>&nbsp;</SPAN><SPAN class="lia-unicode-emoji"><span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></SPAN></P><P>To keep things semi-protected I've reinstalled (version 4.9) and disabled auto update (I am not in a position where I can update my MacOS)</P><P>Are there known problems with Virus Protect 4.10 running on MacOS10 ?????????</P><P>When can I expect a fix ?????????????????????</P></DIV></DIV></DIV></DIV></DIV> Fri, 20 Nov 2020 18:14:14 GMT fleetandersons 2020-11-20T18:14:14Z https://community.bt.com/t5/Archive-Staging/MacOs-10-compatibility-with-Virus-Protect-4-10/m-p/2114337#M1222147 <DIV class="lia-quilt-row lia-quilt-row-message-subject"><DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-subject-content"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"><DIV class="topic-subject-wrapper"><DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="MessageSubjectIcons "><DIV class="lia-message-subject">The recent (Nov 20) update of Virus Protect to version 4.10 crashes on my&nbsp; MacOS 10 Laptop <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></DIV><DIV class="lia-message-subject">&nbsp;</DIV><DIV class="lia-message-subject">&nbsp;</DIV><DIV class="lia-message-subject">This new version appears to be addressing an incompatibility with MacOS 11 BUT (for me at least) is causing it to crash under MacOS 10 (High Sierra).</DIV><DIV class="lia-message-subject">&nbsp;</DIV><DIV class="lia-message-subject">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV><DIV class="lia-quilt-row lia-quilt-row-message-body"><DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-body-content"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"><DIV class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"><DIV class="lia-message-body-content"><P>I have NOT updated to MacOS11 but my virus protect started to crash in the last couple of days.&nbsp; On further investigation, it seems that when the software auto updates to 4.10 it crashes<SPAN>&nbsp;</SPAN><SPAN class="lia-unicode-emoji"><span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></SPAN></P><P>To keep things semi-protected I've reinstalled (version 4.9) and disabled auto update (I am not in a position where I can update my MacOS)</P><P>Are there known problems with Virus Protect 4.10 running on MacOS10 ?????????</P><P>When can I expect a fix ?????????????????????</P></DIV></DIV></DIV></DIV></DIV> Fri, 20 Nov 2020 18:14:14 GMT https://community.bt.com/t5/Archive-Staging/MacOs-10-compatibility-with-Virus-Protect-4-10/m-p/2114337#M1222147 fleetandersons 2020-11-20T18:14:14Z