https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2143519#M1222189 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/87287">@HoodedOracle</a>&nbsp;and welcome back.</P> <P>I'm sorry you're still having problems with your Virus Protect. I'd like to take a closer look at this for you. I'll drop you a private message now so you can get in touch.</P> <P>Cheers</P> <P>David</P> Sat, 20 Feb 2021 10:36:45 GMT DavidM 2021-02-20T10:36:45Z https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2115940#M1222187 <P>I have BT Virus Protect (McAfee).</P><P>When go to the section 'Protect More Devices' and have the option checked for search for devices on my home network that I can protect with BT Virus Protect - the return I get on the search makes no sense at all - it returns the TWO devices that ARE protected, and non that aren't... Why?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HoodedOracle_0-1606421619750.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69950i40F48AB52E8CD5C7/image-size/medium?v=v2&amp;px=400" role="button" title="HoodedOracle_0-1606421619750.png" alt="HoodedOracle_0-1606421619750.png" /></span></P><P>I thought it should show the devices needing protection?</P> Thu, 26 Nov 2020 20:14:06 GMT https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2115940#M1222187 HoodedOracle 2020-11-26T20:14:06Z https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2141178#M1222188 <P>BUMP</P><P>as you can see - online is shows I am protected, but the program on my computer does not - what is going on?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HoodedOracle_0-1613149237518.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/71574iD9E6F48D2027F245/image-size/medium?v=v2&amp;px=400" role="button" title="HoodedOracle_0-1613149237518.png" alt="HoodedOracle_0-1613149237518.png" /></span></P><P>&nbsp;</P> Fri, 12 Feb 2021 17:01:35 GMT https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2141178#M1222188 HoodedOracle 2021-02-12T17:01:35Z https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2143519#M1222189 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/87287">@HoodedOracle</a>&nbsp;and welcome back.</P> <P>I'm sorry you're still having problems with your Virus Protect. I'd like to take a closer look at this for you. I'll drop you a private message now so you can get in touch.</P> <P>Cheers</P> <P>David</P> Sat, 20 Feb 2021 10:36:45 GMT https://community.bt.com/t5/Archive-Staging/BT-Virus-Protect/m-p/2143519#M1222189 DavidM 2021-02-20T10:36:45Z