https://community.bt.com/t5/Archive-Staging/Roblox-stuck-on-loading-page/m-p/2120575#M1223573 <P>I recently set up parental controls and ever since then my daughter can’t load Roblox, which sticks on the loading page and then says “retry when connected to internet” the device is connected. Can’t use the game on any device now. I have unwound all the parental controls, but still won’t work. I have reset the hub, uninstalled/re installed the game , reset the iPad - no joy. Any help appreciated.</P> Fri, 11 Dec 2020 12:53:43 GMT Crosssf 2020-12-11T12:53:43Z https://community.bt.com/t5/Archive-Staging/Roblox-stuck-on-loading-page/m-p/2120575#M1223573 <P>I recently set up parental controls and ever since then my daughter can’t load Roblox, which sticks on the loading page and then says “retry when connected to internet” the device is connected. Can’t use the game on any device now. I have unwound all the parental controls, but still won’t work. I have reset the hub, uninstalled/re installed the game , reset the iPad - no joy. Any help appreciated.</P> Fri, 11 Dec 2020 12:53:43 GMT https://community.bt.com/t5/Archive-Staging/Roblox-stuck-on-loading-page/m-p/2120575#M1223573 Crosssf 2020-12-11T12:53:43Z https://community.bt.com/t5/Archive-Staging/Roblox-stuck-on-loading-page/m-p/2120656#M1223574 <P>Turn off Smart Setup&nbsp;</P><P><A href="https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-#:~:text=Smart%20Setup%20is%20BT's%20online,Hub%20and%20open%20a%20browser" target="_blank">https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-#:~:text=Smart%20Setup%20is%20BT's%20online,Hub%20and%20open%20a%20browser</A>.</P> Fri, 11 Dec 2020 15:21:18 GMT https://community.bt.com/t5/Archive-Staging/Roblox-stuck-on-loading-page/m-p/2120656#M1223574 Anonymous 2020-12-11T15:21:18Z