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Rewards card - Home Broadband

MUNROJ2 — Tue, 15 Dec 2020 17:39:55 GMT

Hi, I ordered broadband and currently waiting for it to go live. I am eligible for a reward card and have had a few emails telling me that I can go online NOW and order it.

However when I logged on with my BTID it gave me a message saying im not due any rewards and I haven't claimed any.

Please could you advise how I can go about placing an order for this reward card?

Many thanks

Re: Rewards card - Home Broadband

DavidM — Thu, 17 Dec 2020 13:33:20 GMT

Hi @MUNROJ2 and thanks for posting.

I'm sure we'll be able to help with the reward card. As soon as you're up and running and you have your account details let me know and we'll take it from there.

Cheers

David

Re: Rewards card - Home Broadband

MUNROJ2 — Mon, 04 Jan 2021 11:49:29 GMT

Hi David, thanks for your support - my broadband is up and running and have my acc details. Thanks

Re: Rewards card - Home Broadband

Keith_Beddoe — Mon, 04 Jan 2021 11:44:02 GMT

@MUNROJ2

Please edit out your account number, as this is a public forum.

Re: Rewards card - Home Broadband

StuartH — Tue, 05 Jan 2021 08:37:11 GMT

Hi @MUNROJ2

Thanks for posting back, I've sent you a private message if you reply to that we can pick up from there.

Stuart