https://community.bt.com/t5/Archive-Staging/BT-Cloud/m-p/2127710#M1223756 <P>I need to populate a new laptop for my wife with her many documents and pictures from an aging desktop, but where is the folder structure on the BT Cloud? Just restoring a a stream of files is not going to be much use to her.. Also I notice the cloud is storing thousands of called breeze-xxxx.xml (xxxx is 2-4 digit number), which are nothing to do with her.&nbsp; I have installed the Windows App on the new machine (twice) but it does nothing.</P> Mon, 04 Jan 2021 16:16:55 GMT ColinEdwards 2021-01-04T16:16:55Z https://community.bt.com/t5/Archive-Staging/BT-Cloud/m-p/2127710#M1223756 <P>I need to populate a new laptop for my wife with her many documents and pictures from an aging desktop, but where is the folder structure on the BT Cloud? Just restoring a a stream of files is not going to be much use to her.. Also I notice the cloud is storing thousands of called breeze-xxxx.xml (xxxx is 2-4 digit number), which are nothing to do with her.&nbsp; I have installed the Windows App on the new machine (twice) but it does nothing.</P> Mon, 04 Jan 2021 16:16:55 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud/m-p/2127710#M1223756 ColinEdwards 2021-01-04T16:16:55Z https://community.bt.com/t5/Archive-Staging/BT-Cloud/m-p/2127766#M1223757 <P>It's a bit risky installing the cloud app at the moment, see following link for details</P><P><A href="https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-Won-t-Start/m-p/2117275" target="_blank">https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-Won-t-Start/m-p/2117275</A></P><P>This thread has now exceeded 700 posts.</P> Mon, 04 Jan 2021 18:06:05 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud/m-p/2127766#M1223757 Anonymous 2021-01-04T18:06:05Z