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Parental control problem

Redy8 — Thu, 07 Jan 2021 10:15:00 GMT

I set up my hub to switch off for 2 hours. I decided to change this back. However some of the childrens devices can connect to wi fi during this time even though I switched off. Ive been into hub settings and its saying there is no parental settings on.

any advice?

thanks

Re: Parental control problem

RobbieMac — Fri, 08 Jan 2021 19:45:06 GMT

Hi @Redy8

Welcome to the BT Community and thanks for your post!

I'm sorry that you're having problems with Parental Controls. Is this the process you followed to turn them off? >> Turning off BT Parental Controls <<

Post back and let me know please.

Cheers,

Robbie