https://community.bt.com/t5/Archive-Staging/BT-Cloud-Android-App/m-p/2130503#M1223843 <P>Have just changed phones from an Android to another Android. App was working ok (as far as it is ever ok.....) On the old phone, but I cannot get the app to work on the new phone. It&nbsp; sticks on "Cloud Performance Optimization". I have left it for several hours on several occasions. I have tried uninstall and reinstall with no success. I am now stuck.&nbsp;</P> Wed, 13 Jan 2021 12:21:09 GMT mb2 2021-01-13T12:21:09Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-Android-App/m-p/2130503#M1223843 <P>Have just changed phones from an Android to another Android. App was working ok (as far as it is ever ok.....) On the old phone, but I cannot get the app to work on the new phone. It&nbsp; sticks on "Cloud Performance Optimization". I have left it for several hours on several occasions. I have tried uninstall and reinstall with no success. I am now stuck.&nbsp;</P> Wed, 13 Jan 2021 12:21:09 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-Android-App/m-p/2130503#M1223843 mb2 2021-01-13T12:21:09Z