This topic

Parental Controls not working

jhare — Fri, 15 Jan 2021 20:40:45 GMT

Parental controls are not working for me. I have reset my router.

TIA

Re: Parental Controls not working

DanielS — Sun, 17 Jan 2021 16:23:52 GMT

Hi @jhare

I am sorry to hear that your Parental Controls aren't working for you.

Please see this: Problem with Parental Controls

If you have any issues, please come back and let me know so we can help.

Thanks

DanielS

Re: Parental Controls not working

jhare — Wed, 27 Jan 2021 20:53:32 GMT

I have done everything as suggested and it is still not working as it should.

What can I do next?

Thanks,

Jeneen

Re: Parental Controls not working

RobbieMac — Thu, 28 Jan 2021 08:48:05 GMT

Hi @jhare

Thanks for posting back and for going through the advice @DanielS gave you.

I'm sorry that you're still experiencing the same issues. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie