This topic https://community.bt.com/t5/Archive-Staging/Apps/m-p/2134386#M1223887 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/286145">@PaulMill</a></P> <P>Welcome to the community and thanks for posting, I'm sorry to see you're having problems with the apps. Are you able to login using the same BT ID details on the&nbsp;<A href="https://home.bt.com/login/loginform?TARGET=$SM$https://my.bt.com/s/apps/appsmybt/#/home" target="_blank">MyBT</A>&nbsp;website? If it's not recognising your details you might need to follow the password reset process. When you get logged in click on your products scroll to the bottom of the page and click BT wifi, from there you can opt-in.</P> <P>Thanks</P> <P>Neil</P> Sun, 24 Jan 2021 15:16:33 GMT NeilO 2021-01-24T15:16:33Z Apps https://community.bt.com/t5/Archive-Staging/Apps/m-p/2133778#M1223886 <P>The BT app will not allow me to log in.</P><P>The WiFi app asks me to opt in</P> Fri, 22 Jan 2021 18:36:03 GMT https://community.bt.com/t5/Archive-Staging/Apps/m-p/2133778#M1223886 PaulMill 2021-01-22T18:36:03Z Re: Apps https://community.bt.com/t5/Archive-Staging/Apps/m-p/2134386#M1223887 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/286145">@PaulMill</a></P> <P>Welcome to the community and thanks for posting, I'm sorry to see you're having problems with the apps. Are you able to login using the same BT ID details on the&nbsp;<A href="https://home.bt.com/login/loginform?TARGET=$SM$https://my.bt.com/s/apps/appsmybt/#/home" target="_blank">MyBT</A>&nbsp;website? If it's not recognising your details you might need to follow the password reset process. When you get logged in click on your products scroll to the bottom of the page and click BT wifi, from there you can opt-in.</P> <P>Thanks</P> <P>Neil</P> Sun, 24 Jan 2021 15:16:33 GMT https://community.bt.com/t5/Archive-Staging/Apps/m-p/2134386#M1223887 NeilO 2021-01-24T15:16:33Z Re: Apps https://community.bt.com/t5/Archive-Staging/Apps/m-p/2134436#M1223888 <P>I have no trouble with the website it's just the apps</P><P>&nbsp;</P> Sun, 24 Jan 2021 16:39:39 GMT https://community.bt.com/t5/Archive-Staging/Apps/m-p/2134436#M1223888 PaulMill 2021-01-24T16:39:39Z