This topic

I'm trying to access BT Hotspots

Matttaylor — Mon, 25 Jan 2021 18:32:02 GMT

Good evening, I have tried to access BT Hotspots and it says I needed to download the app, I have done this but when I try and log in it says I need to opt into BTWifi and I need to agree to be part of the BT community?

I dont mind opting in but I can't find it!

Matt

Re: I'm trying to access BT Hotspots

NigelB72 — Mon, 25 Jan 2021 19:09:44 GMT

@Matttaylor have you or the account holder opted out of BT WiFi on your home BT broadband service?

Re: I'm trying to access BT Hotspots

imjolly — Mon, 25 Jan 2021 19:33:29 GMT

If you or the person who is the account holder is a BT Broadband customer they you are opted in by default and you must manually opt out

Re: I'm trying to access BT Hotspots

Matttaylor — Mon, 25 Jan 2021 20:20:25 GMT

Not that I know of, if I have can I opt back in?

Re: I'm trying to access BT Hotspots

Matttaylor — Mon, 25 Jan 2021 20:20:58 GMT

How do I opt in to take advantage of hot spots?

Re: I'm trying to access BT Hotspots

NigelB72 — Mon, 25 Jan 2021 20:21:27 GMT

You can via MyBT

Re: I'm trying to access BT Hotspots

imjolly — Mon, 25 Jan 2021 21:41:11 GMT

@Matttaylor

Are you a BT Broadband customer

Re: I'm trying to access BT Hotspots

Matttaylor — Tue, 26 Jan 2021 05:51:15 GMT

Yes

Re: I'm trying to access BT Hotspots

Matttaylor — Tue, 26 Jan 2021 05:52:13 GMT

Where on MyBT? I've looked everywhere

Re: I'm trying to access BT Hotspots

Les-Gibson — Tue, 26 Jan 2021 09:09:37 GMT

MyBT, scroll down.