https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2136567#M1223942 <P>Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. It’s like the controls setting is off,&nbsp;but the controls are still active. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. If I turn off controls WhatsApp doesn’t work.&nbsp;</P> Fri, 29 Jan 2021 22:42:33 GMT Nickbrine1974 2021-01-29T22:42:33Z https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2136567#M1223942 <P>Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. It’s like the controls setting is off,&nbsp;but the controls are still active. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. If I turn off controls WhatsApp doesn’t work.&nbsp;</P> Fri, 29 Jan 2021 22:42:33 GMT https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2136567#M1223942 Nickbrine1974 2021-01-29T22:42:33Z