https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2138037#M1223990 <P>Can't turn on parental controls when I try it says trybagain in 2 hours and yet nothing happens called bt they couldn't see a problem and sent me a new router but still have the same problem ??</P> Tue, 02 Feb 2021 21:46:09 GMT Katharinealice 2021-02-02T21:46:09Z https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2138037#M1223990 <P>Can't turn on parental controls when I try it says trybagain in 2 hours and yet nothing happens called bt they couldn't see a problem and sent me a new router but still have the same problem ??</P> Tue, 02 Feb 2021 21:46:09 GMT https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2138037#M1223990 Katharinealice 2021-02-02T21:46:09Z https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2138099#M1223991 <P>Hi @Katherinealice and welcome.</P> <P>Thanks for posting about your parental controls problem, sorry it's causing you problems. I'm sure we can sort this out for you. I'll need a few details so I'll drop you a private message now so you can get in touch.</P> <P>Cheers</P> <P>David</P> Wed, 03 Feb 2021 08:36:56 GMT https://community.bt.com/t5/Archive-Staging/Parental-controls/m-p/2138099#M1223991 DavidM 2021-02-03T08:36:56Z