Setting up Cloud - problems with backups etc

Nemo2000 — Thu, 11 Feb 2021 16:10:50 GMT

Having just switched to BT Fibre, I have set up BT Cloud.

Initially as an experiment I have just assigned one folder to be backed-up to the Cloud daily. This worked the first time, but now - every time that I shut down my PC - when I start up again then after a while I get a message from Cloud saying that it can't find the folder and I have to re-assign it.

Looking at the Help FAQs it talks about using the Cloud 'dashboard', but the Cloud icon on my desktop tray does not offer any dashboard option. Nor do I get any of the stuff shown under 'PC and Mac' on this page https://www.bt.com/help/broadband/bt-cloud/getting-set-up/use-bt-cloud-to-back-up-content-and-devices/how-do-i-add-or-change-what-automatically-backs-up-to-bt-cloud-

Any advice please?

This topic

Setting up Cloud - problems with backups etc