https://community.bt.com/t5/Archive-Staging/connecting-to-Bt-wifi-hotspot/m-p/2147401#M1224270 <P>Hello,<BR />I bought a 30-day BT wifi voucher. During the first week, after I connected to BTWI-Fi, the log-in page automatically opened on my web browser, and I logged in. Easy.</P><P>However, after some time, after selecting the BTWI-FI option, the automatic page didn't load; when I opened a browser, the internet wasn't connected, so I couldn't access the my.bt.wifi.com webpage. After disconnecting and reconnecting and restarting the computer, and trying the process several times, the connection worked, and the log-in page automatically opened. However, the process is entirely random and very bizarre. I don't have this issue when connecting on my iphone. I have tried three laptops and all three, at some stage, have the same issue. I phoned BT, but the advice was farcical (walk around the house...), so I've stopped asking them for help.<BR /><BR />After troubleshooting the issue, it seems the "computer is correctly configured, but the device or resource (DNS server) is not responding". I've looked that up and followed a few tips to sort it, but on other laptops I didn't try that but turned the machine off and on, and the auto log-in page loaded. It's incredibly random and frustrating.<BR /><BR />Has anyone else encountered this issue?</P> Mon, 08 Mar 2021 08:51:57 GMT Bishop009 2021-03-08T08:51:57Z https://community.bt.com/t5/Archive-Staging/connecting-to-Bt-wifi-hotspot/m-p/2147401#M1224270 <P>Hello,<BR />I bought a 30-day BT wifi voucher. During the first week, after I connected to BTWI-Fi, the log-in page automatically opened on my web browser, and I logged in. Easy.</P><P>However, after some time, after selecting the BTWI-FI option, the automatic page didn't load; when I opened a browser, the internet wasn't connected, so I couldn't access the my.bt.wifi.com webpage. After disconnecting and reconnecting and restarting the computer, and trying the process several times, the connection worked, and the log-in page automatically opened. However, the process is entirely random and very bizarre. I don't have this issue when connecting on my iphone. I have tried three laptops and all three, at some stage, have the same issue. I phoned BT, but the advice was farcical (walk around the house...), so I've stopped asking them for help.<BR /><BR />After troubleshooting the issue, it seems the "computer is correctly configured, but the device or resource (DNS server) is not responding". I've looked that up and followed a few tips to sort it, but on other laptops I didn't try that but turned the machine off and on, and the auto log-in page loaded. It's incredibly random and frustrating.<BR /><BR />Has anyone else encountered this issue?</P> Mon, 08 Mar 2021 08:51:57 GMT https://community.bt.com/t5/Archive-Staging/connecting-to-Bt-wifi-hotspot/m-p/2147401#M1224270 Bishop009 2021-03-08T08:51:57Z