https://community.bt.com/t5/Archive-Staging/BT-Cloud-need-to-sign-in-with-Primary-BT-ID/m-p/2155680#M1224774 <P>I have two BT accounts, say ID1 and ID2, each entitled to 200Gb of cloud storage. ID1 is the primary account. It would be good if the 2 lots of 200Gb could be amalgamated into one lot of 400Gb but apparently they currently cannot.</P><P>I have set up cloud for ID1 and filled up the 200Gb. I can see the content on my PC and on my phone. So far so good.</P><P>But for the life of me I cannot see how to access the 200Gb associated with ID2. If I try to log in I get&nbsp;<BR />"To use BT Cloud you need to log in with the Primary BT ID associated with your BT Broadband account. Error code MBB3-01"</P><P>I suspect I have missed something as I cannot be alone in wanting to use the cloud for multiple BT accounts.</P> Fri, 16 Apr 2021 11:46:41 GMT bobdanbh 2021-04-16T11:46:41Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-need-to-sign-in-with-Primary-BT-ID/m-p/2155680#M1224774 <P>I have two BT accounts, say ID1 and ID2, each entitled to 200Gb of cloud storage. ID1 is the primary account. It would be good if the 2 lots of 200Gb could be amalgamated into one lot of 400Gb but apparently they currently cannot.</P><P>I have set up cloud for ID1 and filled up the 200Gb. I can see the content on my PC and on my phone. So far so good.</P><P>But for the life of me I cannot see how to access the 200Gb associated with ID2. If I try to log in I get&nbsp;<BR />"To use BT Cloud you need to log in with the Primary BT ID associated with your BT Broadband account. Error code MBB3-01"</P><P>I suspect I have missed something as I cannot be alone in wanting to use the cloud for multiple BT accounts.</P> Fri, 16 Apr 2021 11:46:41 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-need-to-sign-in-with-Primary-BT-ID/m-p/2155680#M1224774 bobdanbh 2021-04-16T11:46:41Z